Refund Policy
At PrizeClasses, we are dedicated to providing a seamless and enjoyable experience for all our participants. To ensure clarity and transparency, we have outlined our refund policy below. Please read it carefully before participating in any contests or quizzes.
1. No Cash Refunds
We regret to inform you that we do not offer cash refunds for any entries into our contests or quizzes. Once a participant submits their entry, it is considered final and non-refundable. This policy allows us to maintain the integrity and structure of our competitions.
2. Conditions for Wallet Refunds
While we do not provide cash refunds, we do offer wallet refunds under specific circumstances:
- Suspension of Quizzes: If a quiz is suspended due to insufficient participants (fewer than the minimum required) within 1 hour of the scheduled start time, affected participants will receive a refund credited to their PrizeClasses wallet. This credit can be used for future contests and quizzes on our platform.
- Notification: Participants will be notified via email or in-app notification if a quiz is suspended and refunds are being processed.
3. Participant Responsibility
It is important to note that each participant is responsible for their own engagement in contests:
- Joining on Time: Participants must ensure they join the contest before the scheduled start time. If you fail to join the contest for any reason, including technical difficulties or personal commitments, no refunds will be issued.
- Technical Issues: While we strive to provide a reliable platform, technical issues can occur. Participants are encouraged to check their internet connectivity and ensure they are logged in before the start of any quiz.
4. Finality of Policy
By participating in our contests and quizzes, you acknowledge and agree to this refund policy. We encourage you to reach out with any questions or concerns prior to entering a contest.
5. Contact Us
If you have any inquiries regarding our refund policy or require assistance, please do not hesitate to contact our support team. We are here to help and ensure that your experience on PrizeClasses is as enjoyable as possible.
Thank you for being a valued member of the PrizeClasses community! We look forward to your participation and wish you the best of luck in our contests and quizzes.
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